Manages and leads a tier II/III branch with high transactional volume, above average platform traffic and a deposit base that exceeds the average branch asset size in a particular market. Responsible for the growth and development of a branch market area through extensive business development and community networking activities.

The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.

• Responsible for managing and growing the Business Banking portfolio under 3MM in sales revenue
• Management of a tier 2/3 branch, overseeing an office with high levels of market growth opportunities, complex transactions and/or in a de novo market
• Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations
• – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market
• Manages and leads priorities through planning and execution to drive all aspects of branch performance including growth activities for outside business development
• Identify, develop and implement effective sales strategies to acquire new business opportunities. Cultivate and nurture existing customer relationships
• Develop a strong knowledge of Penn Community Bank's retail and commercial products and services
• Coaches team to confidently engage which customers in technology enabled interactions, providing solutions and advice-oriented consultation that improves the client’s financial well-being
• Responsible for acquiring and retaining talent through effective onboarding coaching and development.
• Leads and coaches a high performing team that drives acquisition growth, mitigates risk, develops and maintains collaborative partnerships and promotes employee engagement and positive consumer/business experiences
• Manage assigned branch, including but not limited to; operations, administration, staffing, audits, compliance and security
• Manage team participation in assigned branch sales and service campaigns
• Perform additional duties as required

Education and Experience

• Minimum two (2) years’ banking experience or experience in comparable field
• Two (2) years’ supervisory experience
• Bachelor’s degree from a four-year college or university preferred, a comparable combination of educations and experience may be considered.

Skills and Competencies

• Excellent customer service skills
• Demonstrated verbal and written communication skills
• Ability to interact well with Team members and customers
• Strong Supervisory and coaching skills
• Strong attention to detail and accuracy
• Basic computer skills
• Ability to multi-task and remain organized
• Ability to achieve sales goals through relationship-based selling techniques
• Must meet NMLS requirements
• Ability to use sound judgment when making decisions on behalf of the Bank

Working Conditions

Traditional office environment with no unusual work conditions; the office maintains six day a week operation (Monday – Saturday) with operational hours of varying based on branch location. Branch Team Members are required to work a minimum of two (2) Saturdays per month.

Physical Demands

Penn Community promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. Please contact Human Resources with questions regarding the physical demands of this position.

• Lifting/carrying up to 20 lbs.
• Manual dexterity for computer work
• Speaking, hearing, and vision are required to perform essential functions
• Ability to drive, with a valid driver’s license, to meet with customers outside of the office; Events may occasionally require work on evenings and weekends.

Equal Employment Opportunity

It is the policy of Penn Community to provide equal employment and advancement opportunities to all individuals. For this reason, employment decisions at Penn Community will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant's or Team Member's race, color, religion, sex, national origin, age, sexual orientation, physical or mental disability, veteran status, or any other characteristic protected by law.